Effective date: September 18, 2026
Blackjack Express, LLC, referred to in this policy as Blackjack Express, we, us, or our, operates blackjackexpress.com and the forms, tools, and services offered through it. This Privacy Policy explains what information we collect, how we use it, who we share it with, and what choices you have. By using this website or submitting information to us through it, you agree to the practices described below.
1. Who we are
Blackjack Express, LLC is a specialized heavy haul motor carrier headquartered in Proctor, Arkansas, operating under U.S. DOT 2065165 and MC-722265.
Blackjack Express, LLC
14281 US Highway 70, Proctor, AR 72376
Phone: (901) 565-5203
Email: dispatch@blackjackexpress.com
2. Information you provide to us
We collect the information you choose to give us, which generally falls into the following categories.
- Quote and contact requests, including your name, company, email address, phone number, and the details of the freight you want moved, such as commodity, dimensions, weight, origin and destination, and target dates.
- Employment and driver applications, including your name, contact information, work history, commercial driver license number and class, endorsements, driving record, medical certification, and the other information required of motor carriers by the Federal Motor Carrier Safety Regulations. Where you authorize it, we also receive background screening reports, motor vehicle records, Pre-Employment Screening Program data, Drug and Alcohol Clearinghouse query results, and controlled substances and alcohol testing results.
- Customer, carrier, and vendor onboarding information, including business contact details, operating authority, certificates of insurance, tax identification forms, and payment remittance information.
- Correspondence and account records, including the content of emails, text messages, voicemails, and web form submissions you send to us, along with our notes about them.
3. Information we collect automatically
When you visit the website, we and our service providers may automatically collect your IP address, approximate location derived from that address, browser and device type, operating system, referring page, the pages you view, the links you click, and the dates and times of your visits. This information is collected through cookies, pixels, server logs, and analytics tools.
4. Information we receive from other sources
We may receive information about you from business contact data and sales intelligence providers, from publicly available regulatory and safety databases maintained by the Federal Motor Carrier Safety Administration and state agencies, from consumer reporting agencies engaged to screen applicants, and from brokers, shippers, and other customers who refer freight to us.
5. How we use information
We use the information described above for the following purposes.
- Responding to quote requests, pricing and planning shipments, and communicating with you about them.
- Providing transportation and related services, including permitting, routing, dispatch, escort coordination, billing, and claims handling.
- Evaluating applicants for employment and maintaining driver qualification files as required by federal and state law.
- Onboarding, qualifying, and paying customers, carriers, and vendors.
- Sending marketing and business development communications about our services, subject to the choices described in Section 11.
- Operating, maintaining, securing, and improving the website and our systems.
- Detecting and preventing fraud, misuse, and threats to safety or security.
- Complying with our legal and regulatory obligations, including those administered by the Department of Transportation, the Federal Motor Carrier Safety Administration, state permitting authorities, and taxing authorities.
- Establishing, exercising, or defending legal claims.
6. Cookies and similar technologies
Cookies are small files placed on your device that allow a website to recognize your browser. We use strictly necessary cookies that make the site function, and we may use analytics cookies that help us understand how the site is used. If advertising or retargeting technologies are added to the site, they will be identified here and managed through the consent tool presented when you first visit.
Most browsers let you refuse or delete cookies through their settings. If you block strictly necessary cookies, portions of the site may not work as intended. Where required by applicable law, we honor browser based opt out preference signals, including the Global Privacy Control.
7. Text messaging
If you provide a mobile number and consent to receive text messages, we may send you messages about quote requests, shipment and dispatch status, driver recruiting, or other business matters related to your inquiry. Message frequency varies. Message and data rates may apply. Reply STOP to any message to opt out and HELP for assistance. Consent to receive text messages is not a condition of purchasing any service or of employment.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt in data and consent, and this information will not be shared with any third parties.
8. How we share information
We do not sell personal information, and we do not share personal information for cross context behavioral advertising as those terms are defined under state privacy laws. We disclose information in the following circumstances.
- To service providers that perform work on our behalf, including website hosting, email and customer relationship management, analytics, telephone and messaging, payment processing, and information technology support.
- To screening and compliance partners, including consumer reporting agencies, motor vehicle record vendors, our controlled substances and alcohol testing consortium, and medical examiners.
- To parties necessary to complete a shipment, including customers, brokers, shippers, receivers, terminals, permitting agencies, pilot car and escort services, and equipment providers.
- To insurers, insurance brokers, claims administrators, auditors, and legal counsel.
- To government agencies and law enforcement when required by law, regulation, subpoena, court order, or a safety or compliance investigation.
- To a successor entity in connection with a merger, acquisition, financing, reorganization, or sale of all or substantially all of our assets, subject to the terms of this policy.
9. How long we keep information
We keep personal information for as long as it is needed for the purposes described in this policy, and longer where a law, regulation, contract, or open claim requires it. Driver qualification files, controlled substances and alcohol testing records, hours of service records, and other safety records are retained for the periods required by 49 CFR Parts 382, 391, and 395. Financial and tax records are retained for the periods required by applicable tax law. Website analytics data is retained according to the settings of the analytics tools we use.
10. How we protect information
We maintain administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, use, alteration, and disclosure. No method of transmission or storage is completely secure, so we cannot guarantee absolute security. Please do not send sensitive information such as a Social Security number or a date of birth through the website contact or quote forms. Applicants will be given a secure method to submit that information when it is needed.
11. Your choices and your rights
You may opt out of marketing email at any time by using the unsubscribe link in any message or by contacting us directly, and you may opt out of text messages by replying STOP. We will still send you messages that are necessary to respond to an active request or to service a shipment.
Depending on where you live, you may have the right to request access to the personal information we hold about you, to request a copy of it in a portable format, to correct inaccurate information, to request deletion, to opt out of targeted advertising, the sale of personal information, or certain profiling, and to be free from discrimination for exercising these rights. Residents of states with comprehensive privacy laws, including California, Colorado, Connecticut, Texas, Virginia, and others, may also appeal a decision we make about a request.
To make a request, email with the subject line Privacy Request, call , or write to us at the address in Section 1. We will verify your identity before acting on a request, and we will respond within the period required by applicable law. You may use an authorized agent, and we may ask for proof of that authority.
12. Applicants and employment screening
If we obtain a consumer report or an investigative consumer report about you in connection with an application, we will provide the separate written disclosure and obtain the written authorization required by the Fair Credit Reporting Act before doing so. If we intend to take an adverse action based in whole or in part on the report, we will provide the pre adverse action notice required by law.
13. Children
This website is intended for business use by adults. It is not directed to children, and we do not knowingly collect personal information from anyone under sixteen years of age. If you believe a child has provided us with personal information, contact us and we will delete it.
14. Links to other sites
The website may link to sites we do not operate, including job boards, regulatory databases, and social media platforms. We are not responsible for the privacy practices of those sites, and we encourage you to read their policies.
15. Visitors outside the United States
We operate in the United States and our services are directed to shippers, brokers, and applicants in the United States. Information you submit is stored and processed in the United States, which may have data protection laws that differ from those of your country.
16. Changes to this policy
We may update this policy from time to time. When we do, we will revise the effective date at the top of the page, and we will provide additional notice if the change is material.
17. Contact us
Questions about this policy or about how we handle information can be directed to Blackjack Express, LLC, 14281 US Highway 70, Proctor, AR 72376, by phone at (901) 565-5203, or by email at dispatch@blackjackexpress.com